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T&C

Terms & Conditions

Overview

 

This website is operated by 7th & Sandspur. Throughout the site, the terms “we,” “us,” and “our” refer to 7th & Sandspur. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

 

Products & Availability

 

Each hat is crafted with careful attention to detail. Due to the handmade or limited-production nature of certain items, slight variations in color, texture, or shape may occur and are considered part of the product’s uniqueness.

We reserve the right to:

  • Limit quantities

  • Discontinue products at any time

  • Refuse or cancel orders at our discretion

Product colors may appear differently depending on your screen or device settings.

 

Pricing

 

All prices are listed in USD.

Prices are subject to change without notice. We are not responsible for typographical pricing errors and reserve the right to cancel orders affected by incorrect pricing.

Applicable taxes and shipping fees are calculated at checkout.

 

Shipping

 

We carefully package all hats to help preserve their shape during transit. Once an order has been shipped, 7th & Sandspur is not responsible for delays caused by carriers, weather, customs, or incorrect shipping information provided by the customer.

Customers are responsible for ensuring their shipping address is accurate before placing an order.

 

Returns & Exchanges

 

We accept returns or exchanges on eligible unworn items within [14] days of delivery.

To qualify for a return:

  • Items must be unworn and unused

  • Original tags and packaging must be included

  • Hats must not show signs of wear, staining, odor, or reshaping

Custom pieces, limited releases, sale items, and worn hats are final sale.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with photos of:

  • The product

  • Packaging

  • Shipping box

We will review the issue and work toward an appropriate resolution.

 

Intellectual Property

 

All content on this website — including logos, branding, product names, photography, graphics, text, and designs — is the property of 7th & Sandspur and may not be copied, reproduced, or used without written permission.

Privacy

Any personal information submitted through this website is handled in accordance with our Privacy Policy.

Governing Law

 

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.

 

Privacy Policy

Effective Date: May 25, 2026

At  7th & Sandspur, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

By using our website, you agree to the practices described below.

Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely through third-party providers)

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraud or unauthorized activity

  • Send occasional marketing emails (only if you opt in)

You may unsubscribe from marketing communications at any time.

Payment Processing

Payments are securely processed through trusted third-party payment providers. 7th & Sandspur does not store full credit card information on our servers.

Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties only when necessary to:

  • Process payments

  • Ship orders

  • Operate our website

  • Comply with legal obligations

These providers only receive the information necessary to perform their services.

Data Security

 

We take reasonable precautions to help protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

By using this website, you acknowledge this risk.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.


 

Shipping & Returns Policy

Shipping Policy

Processing Times

 

Orders are typically processed within 2–5 business days unless otherwise stated.

During launches, holidays, or limited releases, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

Domestic Shipping

 

We currently ship throughout the United States using trusted carriers such as USPS, UPS, and FedEx.

Shipping rates are calculated at checkout based on your location and selected shipping method.

Delivery times are estimates and are not guaranteed.

International Shipping

 

International shipping may be available in select countries.

Customers are responsible for:

  • Customs fees

  • Duties

  • Import taxes

  • Any additional charges required by their country

7th & Sandspur is not responsible for delays caused by customs processing.

Packaging

 

Each hat is carefully packed to help maintain its shape during transit. Minor packaging wear caused during shipping does not qualify for replacement or refund if the product itself remains undamaged.

Lost or Delayed Packages

 

Once a package has been transferred to the shipping carrier, 7th & Sandspur is not responsible for shipping delays, lost packages, or carrier-related issues.

If your package appears lost, please contact the shipping provider directly using your tracking number.

Incorrect Shipping Information

 

Customers are responsible for entering accurate shipping details at checkout.

Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.

Returns & Exchanges Policy

Return Eligibility

 

We accept returns or exchanges on eligible items within 14 days of delivery.

To qualify for a return:

  • The hat must be unworn and unused

  • Original tags and packaging must be included

  • The item must be free from stains, odors, makeup, pet hair, or reshaping

Items that do not meet these conditions may be refused.

 

Final Sale Items

 

The following items are final sale and cannot be returned or exchanged:

  • Custom or personalized pieces

  • Limited edition releases

  • Sale or discounted items

  • Worn or damaged hats

 

Exchanges

 

If you need a different size or style, please contact us before returning your item to confirm availability.

Exchange shipping costs may apply.

 

Damaged or Incorrect Orders

 

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include:

  • Your order number

  • Photos of the product

  • Photos of the packaging and shipping box

We will review the issue and work toward an appropriate resolution.

 

Return Shipping

 

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a tracked shipping service, as we are not responsible for lost return packages.

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